Preferences (web version)

Where you can type your own time values, you can type a value such as 1h 30m. FirstClass will convert this to 1 hour 30 minutes. If you don't specify a unit, FirstClass assumes seconds.

Where you see this chooser control

clicking + increases the number, - decreases the number, the up arrow displays the next preset value in the list (for example, Default), and the down arrow displays the previous preset value. You can also type your own number in the associated field.

The value Default means the default value chosen by your administrator.

For color pickers, select a standard color by clicking it on the color palette, or specify a custom color by typing its red, green, and blue values.

Résumé button	Opens your résumé form.
Change Password button	Lets you change your password.
Reset button	Reverts all values back to what was last saved.

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Web section

Use this section to specify how FirstClass will look when you connect using a web browser. Your choices won't work if your administrator hasn't made them accessible on your server.

Web client interface	The general FirstClass appearance and functionality:
	FirstClass Classic	A basic web interface.
	FirstClass Enhanced	Our standard web look. This is closer to the FirstClass client interface. This is the interface described in this help.
	Mobile Device	Designed for the small displays of handheld devices.
	ScreenReader	Designed for the visually impaired.
Menu type and position	How toolbars are displayed. "Buttons" means toolbar buttons with no text. "Text" means toolbar buttons with text. Toolbar buttons without text can be displayed at the top or bottom of pages. Toolbar buttons with text can be displayed at the top or bottom of pages, or on the left side. When toolbars with text are displayed at the top or bottom, you will use dropdowns to choose commands.
Items per page	The maximum number of items in a list per page. Tip For best performance, don't exceed 30 items.
	Unlimited	All items are in one long, scrolling page.
Icon size	Whether to display small or large icons.
Number of icon columns	The number of columns in which to display icons.
	Unlimited	All icons are in one row. This is not normally the best viewing choice.

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Calendar - View section

Use this section to specify calendar display options.

Week start day	The day on which you want the week to start in month and week views.
Work week start day	Applies to the FirstClass client only.
Start of work day	The normal start time of your work day. No events will be created with a default start time before this time.
Length of work day	The normal length of your work day. Choose a value at the first field or type your own value in the second field. No events will be created that by default extend beyond the end of your work day.
Collapse weekends in month view	Applies to the FirstClass client only.
Show week numbers	Displays week numbers of the year in month view.
Colors	Applies to the FirstClass client only.

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Calendar - Events section

Use this section to set additional display options and default event times.

Event start time interval	The times during each hour that events will start by default. Choose one of the following values at the first field or type your own value in the second field:
	1 Hour	Default start times will only occur on the hour.
	30 Minutes	Default start times will only occur on the hour or half hour.
	15 Minutes	Default start times will only occur on the hour, quarter past the hour, half hour, or quarter to the hour.
	FirstClass will look for free time slots that start within your work day and, based on your default event duration, do not extend beyond your work day. If no such time slot exists, events start by default at the beginning of your work day.
Event duration	How long events will last by default. Choose a value at the first field or type your own value in the second field.
Set default reminder	Sets reminders on by default for events and tasks that you create. Reminders are generated at the time before the events/tasks that you specify here. Select the checkbox, then choose a time in the first field or type your own value in the second field.

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Content - Text Styles section

Use this section to specify the appearance of your default text.

The presentation text options apply to the FirstClass client only.

Normal text

The font, size, and color you want as your default text formatting when you edit content.

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Viewing section

Use this section to specify how containers will be viewed by default, and to set your time zone.

New mail form	Applies to the FirstClass client only.
Mailbox style	Applies to the FirstClass client only.
Show newest items first	Lists items from newest to oldest.
Show only unread items	Lists only items that you have not yet read.
Double-click in explorer tree opens a new window	Applies to the FirstClass client only.
Time zone	The time zone in which you want FirstClass to display dates and times. The value Default is the time zone in which your server is located. Note Choose your time zone carefully. You may see several time zones that look like they are the same number of hours off Greenwich Mean Time, but things like daylight savings time rules can differ from place to place.
Contact form	The contact form to use in your Contacts folder and as the default form in contact databases that you create:
	FirstClass	Uses the current FirstClass release's form.
	Palm Contacts	Uses a form that will be familiar to users of Palm™ Computing connected organizers that use the Contacts application.
	Outlook	Uses a form that will be familiar to users of Outlook Express.
	Classic	Uses a form familiar to users of pre-8.0 versions of FirstClass.
	Palm Address Book	Uses a form that will be familiar to users of Palm™ Computing connected organizers that use the Address Book application.
Map addresses using	The web application you want to use when you click the Map button on a contact's form.

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Messaging - Mail Rules section

Use this section to specify mail handling defaults for your private mail. These defaults do not affect messages in conferences.

Mailbox Rules button	Opens your Mailbox's mail rules page.
Import Accounts button	Lets you import mail from POP3 mail accounts into FirstClass.
Reply preference	Automatic	Either addresses the reply to the sender and puts all other recipients in the "Cc" field, or uses the reply preference set for the user group to which you belong.
	Reply All	Addresses the reply to the sender and all other recipients.
	Reply Sender	Addresses the reply to the sender only.
Junk mail handling	Accept	Accepts mail that your administrator has defined as junk (also known as spam).
	Delete Silently	Deletes junk mail as it is received.
Automatically reply to	Specify how you want each type of mail to be handled:
	Yes	Generates an automatic reply to all mail of this type.
	Urgent Only	Generates an automatic reply to just urgent mail of this type.
	Reply text	Your automatic reply.
	Caution If you receive messages from an automated listserver, be careful about replying automatically to Internet mail. Your automatic reply will be generated for every message you receive from the listserver.
Automatically forward	Specify how you want each type of mail to be handled:
	Yes	Forwards all mail of this type.
	Urgent Only	Forwards just urgent mail of this type.
	Method	Redirect	Indicates to the recipient that the original sender is the sender of the forwarded message. The original list of recipients is retained. This is for information purposes only. Recipients don't receive additional copies.
		Forward	Indicates to the recipient that the forwarder is the sender. The new recipient replaces the original list of recipients. This is the same behavior you see when you manually forward mail.
	Forward to	The names (as they appear in the Directory) or email addresses of the people to whom you want your messages forwarded.
	Caution If you receive messages from an automated listserver, be careful about forwarding Internet mail. Every message you receive from the listserver will be forwarded.

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Messaging - Initial Content section

Use this section to specify initial content in your messages and replies.

Cursor placement in reply	Applies to the FirstClass client only.
Reply tagging	How much information you want to include in the tag line that describes quoted text in a reply:
	Name Only	The name of the person being quoted.
	Name and Timestamp	The name of the person being quoted, plus the date and time of the quoted message.
Forward tagging	Applies to the FirstClass client only.
Automatically add signature to new messages	Automatically adds your signature text to all messages you create.
Signature text	The text you want added as your signature.

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Messaging - Instant Messaging section

Use this section to specify your instant messaging defaults.

Refuse invitations	Prevents other users from inviting you to join an instant messaging session.
Activate instant messaging sounds	Turns on sounds that play when you are invited to an instant messaging session and during the session.
Show presence to	Limits who can tell that you are online. If a value has been set for this group, it will override any choice you make here. In addition, your administrator can always tell if you are online. Note This field doesn't just apply to instant messaging.

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Messaging - Paging section

Use this section to specify what will be forwarded to your pager.

Pager email address	The email address of your pager.
Method	Redirect	Retains the original list of recipients. This is for information purposes only. Recipients don't receive additional copies.
	Forward	Replaces the original list of recipients with the pager address. This is the same behavior you see when you manually forward mail.
Maximum pager display characters	The maximum number of characters supported by your pager display. FirstClass will try to format the message to fit this size.
Information to include when paging	The message information you want forwarded to your pager.
Items to forward to pager	Specify how you want each type of mail to be handled:
	Yes	Forwards all mail of this type.
	Urgent Only	Forwards just urgent mail of this type.

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Voice section

Use this section to specify how your voice messages will be handled in your Mailbox.

Logon section

Use this section to specify how your message retrieval sessions will be handled.

Telephone User Interface (TUI)

Interface	Choose the default voicemail interface for your account. This will override the system preferences for your Mailbox only. Default is the TUI emulation the administrator chose for you.
Language	Your preferred default Mailbox language. This will also be the language of the majority of your incoming voice and text messages.
TTS language	The default text-to-speech language for your Mailbox. Choose the language most commonly used in your correspondence. If you receive a message in another language, the text-to-speech engine will automatically detect the language, if it is known to your text-to-speech engine.

Auto play unread

When accessing messages by phone, the message will play automatically without you pressing a key to begin the playback.

FirstClass TUI only section

Message tagging	Choose a color to correspond to each number. When listening to messages by phone, you can choose to tag messages by color. The next time you log in using the FirstClass client, or a web browser, the messages will be listed in the selected colors.
Navigate Mailbox as calendar	Making this your default Mailbox "view" when logging in by phone makes navigating your Mailbox easier, especially if you have many saved messages. All messages are sorted automatically by date instead of by message number. This applies to all message types — voice, fax, and text.

Call Answering section

Use this section to specify how your voice messages will be handled in your Mailbox.

Call transfer

Select a key and enter a corresponding "Transfer to number" to allow all callers to transfer to another number instead of leaving a message. You can have up to two transfer numbers. Be sure to enter the full 10-digit number. Do not enter 1 for long distance calls. Do not enter outside line access code numbers (such as 9 for an external local line). If callers provide feedback that they are being cut off when transferring, the system may be disconnecting too quickly and the number is not being properly processed. You can follow the number with a comma (,) for a one-second pause, or a semi-colon (;) for a five-second pause.

If you enter a transfer number for key 0, this will override the system zero-out option (usually reception).

You may wish to list these options in your voice greetings so callers are aware of them.

If you want to allow only certain callers to transfer, customize a greeting to override these preferences.

Called, no message form

If a caller hangs up without leaving a message, FirstClass Unified Communications can generate a Called, no message notification in your Mailbox.

Never	Never generate Called, no message notifications.
Always	Generate Called, no message notifications for all missed calls.
Only valid caller IDs	Generates a Called, no message notification for callers with valid caller ID.

Fax format	Reject disables the inbound fax feature. JPG is a common, easily downloaded format, viewable on virtually all platforms. Each page will be a separate attachment. PNG is a common, easily downloaded format, viewable on virtually all platforms. PNG format results in smaller files, more easily downloaded over slow or expensive connections. Each page will be a separate attachment. PCX is a legacy format. Each page will be a separate attachment. DCX is a legacy format. All fax pages are stored as one attachment.
Voice format	MP3 is the standard sound recording format in FirstClass. It is playable on virtually all platforms. IMA ADPCM is better known as .wav. These files are slightly smaller than MP3 and are telephony quality.
Embed fax	Fax is received in the body of the message in the format you chose at "Fax format". Note This option is not available if DCX is your chosen fax format.
On the phone	If you are called while you are on the phone, the caller will be notified that you are on the phone before your greeting plays.

Accept faxes	Accepts faxes into your Mailbox.
Store in PCX format	PCX format stores each fax page as a separate attachment. This makes downloading and saving selected pages of a fax easy.

Store in DCX format	DCX format stores all fax pages as one attachment. DCX format makes opening and saving long faxes easy.

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Handheld Devices

Use this tab to specify how your handheld devices will be synchronized. You can configure up to four devices at a time for synchronization.

Active	The server selects this checkbox the first time a device is synchronized. To remove a device from the active synchronization list, clear this Active checkbox.
Wipe	If your device is lost or stolen, select this checkbox to remotely delete its contents. In ActiveSync, WIPE DEVICE works differently on different devices. In SyncML, FCSS sends a "delete all" command for all databases (contacts, calendar events, and tasks).
Wipe status	Displays the status of the wipe action, either Waiting to wipe device or Device wiped successfully.
Unique identifier	A 15 digit code used to identify mobile devices. The server fills in this field the first time a device is synchronized.
Information	Information about your device. The information varies by manufacturer. The server fills in this field the first time a device is synchronized.
Conflict resolution policy	Use this field to specify what action to take in the event of an entry change on both the server and the client.
	Keep FirstClass changes, discard device changes	Discards entry changes on the device and synchronizes changes from the server.
	Keep device changes, discard FirstClass changes	Discards entry changes on the server and synchronizes changes from the device.
	Duplicate changes on FirstClass and device	Duplicates entry changes on both the device and the server and synchronizes the duplicates. No change is discarded or overwritten.
Synchronize only after date	Use this field to specify a date threshold for synchronization of calendar events and tasks. The default is the date on which the initial synchronization takes place. We recommend you advance this date from time to time to prevent the unnecessary transfer of old data.
Most recent synchronization occurred on	Displays the date of the last synchronization of your contacts, calendar events, tasks, notes, and mail.
Export attendees	Select this checkbox to export attendees information from FirstClass to your device along with calendar events. Note Event attendees will be exported as they appear in the calendar event list in FirstClass. Some devices cannot resolve FirstClass Directory names correctly and this can cause your synchronization to fail. ActiveSync will export and import only email addresses.
Import attendees	Select this checkbox to import attendees information from your device to FirstClass along with calendar events. Note Attendees information imported from the device will be only email addresses, not FirstClass Directory names.
Next synchronization	Use this field to specify what level of synchronization you want the next time this device is synchronized.
	Slow sync (full)	The device sends the entire database to the server. The server compares it to the local database and decides what needs to be added, deleted, or updated. This happens by default in the initial synchronization of a device and when a previous synchronization has failed.
	Normal (changes)	Only entry changes are sent to and from the server. This is the typical mode of synchronizing.
Device can delete	Select this checkbox to allow deletions on your device to be synchronized to FirstClass. Caution Some devices will send a "delete all" command if a database has been purged on the device. This means that if you've accidentally deleted a database (for example, your contacts or calendar) on your device, it will cause the deletion of that entire database on FirstClass.

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For more information

Setting FirstClass preferences